Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Lisboa7 Casino. Please read them carefully before creating an account, depositing funds or playing any available games.

Lisboa7 Casino operates under two Curaçao licences - one issued by the Government of Curaçao (GC) and one by the Curaçao eGaming authority (CEG) - providing a dual-licensed regulatory framework for its operations.

1. General terms

These Terms & Conditions form an agreement between you and the operator of Lisboa7 Casino. By accessing the website, creating an account, depositing funds or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Lisboa7 Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The updated version will apply when published on the website, unless a different commencement date is stated. You should review this page regularly. Continuing to use the service after an update means that you accept the revised terms.

Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be made available where relevant and form part of these terms. If a specific rule conflicts with a general provision, the specific rule will generally apply to the relevant service.

You are responsible for ensuring that your use of Lisboa7 Casino is lawful in the place where you live or access the service. Online gambling laws differ between Australian states and territories and may change. You must not use the website where doing so would breach an applicable law, regulation, court order or other legal restriction.

Eligibility and account requirements

You must be legally entitled to gamble online and must satisfy any applicable minimum age requirement before using the service. You must provide accurate, current and complete information when registering and whenever information is requested. Lisboa7 Casino may carry out age, identity, location, payment and security checks before allowing access to some or all services.

Only one personal account is permitted unless Lisboa7 Casino expressly agrees otherwise. You must keep your login details confidential and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you have promptly notified Lisboa7 Casino of unauthorised access or a security concern.

Do not create an account using false, misleading or incomplete information.
Do not open an account on behalf of another person or allow another person to gamble through your account.
Do not use the service if you are under the applicable legal gambling age.
Do not attempt to bypass location, identity, age or security checks.
Tell Lisboa7 Casino promptly if your account information changes or if you believe your account has been compromised.

2. Accounts, funds and transactions

You may be required to verify your identity before making a deposit, withdrawing funds or continuing to use an account. Verification documents must be genuine, current and readable. Lisboa7 Casino may pause an account, restrict transactions or request further information where checks are incomplete, inconsistent or required by law.

You should only use payment methods held in your own name, unless an alternative arrangement has been specifically approved. Deposits must be made for the purpose of using the available services and not for unlawful activity. Lisboa7 Casino may reject, reverse or investigate a transaction where there is a security, fraud, financial crime or compliance concern.

You are responsible for checking transaction details before confirming a payment. Payment providers may apply their own terms, processing procedures or fees. Lisboa7 Casino is not responsible for delays or charges caused by a payment provider, bank, card issuer, network or other third party, although reasonable assistance may be provided where appropriate.

Withdrawals may be subject to identity verification, payment checks, applicable game rules and any lawful requirements. Funds may not be released until required checks are complete. You must ensure that the withdrawal information supplied is accurate. Where an account contains funds that are not lawfully available, or where a transaction is connected with prohibited conduct, Lisboa7 Casino may take appropriate action in accordance with applicable law.

You must not use the website to launder money, conceal the source of funds, facilitate fraud, evade legal obligations or support any other unlawful activity. Suspicious activity may be reported to the relevant authorities where required or permitted by law.

Game results and technical issues

Game outcomes are determined by the applicable game system and its rules. Subject to applicable law, recorded system results will be treated as final. If a game is interrupted by a technical fault, communication failure or other error, Lisboa7 Casino may investigate the event and take reasonable steps to correct the outcome.

You must not exploit an error, malfunction, vulnerability or technical weakness. If you identify a problem, stop using the affected feature and report it through the available support channel. Bets or transactions affected by a clear technical error may be reviewed, cancelled or corrected in accordance with applicable rules.

3. Acceptable use and responsible gambling

You must use Lisboa7 Casino fairly and only for lawful personal entertainment. Prohibited behaviour includes manipulating games, using automated software or bots, interfering with the website, attempting to gain unauthorised access, exploiting bonuses or promotions improperly, colluding with other users, submitting false documents and engaging in abusive, threatening or fraudulent conduct.

Lisboa7 Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never gamble when affected by alcohol, drugs, distress or pressure from others.

Responsible gambling tools or support options may be available through the website. These may include deposit limits, loss limits, session controls, time reminders, account breaks or self-exclusion. The availability and operation of a particular tool may depend on the service and applicable requirements. You should contact the available support channel if you need help choosing an option.

If gambling is causing concern, seek independent assistance from an appropriate Australian support service or qualified professional. If you request self-exclusion or account closure, you must not attempt to create or use another account during the relevant period. Lisboa7 Casino may take reasonable steps to identify and close accounts connected with a self-excluded person.

Never chase losses or increase stakes to recover money.
Set a budget before you begin and stop when that budget is reached.
Keep gambling separate from essential household or living expenses.
Do not ask to borrow money to gamble.
Talk to someone you trust if your gambling no longer feels enjoyable or controlled.

4. Suspension, termination and liability

Lisboa7 Casino may suspend, restrict or close an account where it reasonably considers that a user has breached these terms, provided inaccurate information, failed a required check, used the service unlawfully, acted fraudulently, created multiple accounts without approval, or presented a risk to the security or integrity of the service. Action may also be taken where required by law or by a competent authority.

An account may also be closed at the user's request, subject to completing any necessary verification or compliance process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes, fraud, misuse or legal compliance.

To the extent permitted by law, Lisboa7 Casino does not guarantee that the website will always be available, uninterrupted, secure or free from defects. Access may be affected by maintenance, internet services, device limitations, software, telecommunications networks or events outside reasonable control. You are responsible for using suitable equipment, security software and a reliable connection.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those rights, you use the website at your own risk and Lisboa7 Casino is not responsible for loss caused by your breach of these terms, misuse of the service, unauthorised access resulting from your failure to protect credentials, or events outside reasonable control.

Website content is provided for general information and may be changed without notice. Third-party websites or services may be linked for convenience, but Lisboa7 Casino is not responsible for their content, availability, security or practices. Your use of third-party services is subject to their own terms and policies.

5. Privacy, complaints and general provisions

Personal information is handled in accordance with the Lisboa7 Casino Privacy Policy. Information may be collected and used for account administration, identity and age verification, payment processing, security, responsible gambling, customer support, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed.

If you have a question, complaint or dispute, contact Lisboa7 Casino through the support method made available on the website. Provide enough information for the matter to be investigated, including your account details where appropriate, the date of the issue and any relevant transaction or game information. Do not send payment passwords or other unnecessary sensitive information.

Complaints will be reviewed in a fair and reasonable manner, subject to applicable legal and regulatory requirements. You may be asked to provide further information or allow reasonable time for an investigation. Nothing in this process limits any right you may have to contact a relevant authority, dispute-resolution body or consumer protection agency.

If any provision of these terms is found to be invalid or unenforceable, that provision will be interpreted or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are governed by the laws applicable to the relevant service and user, subject to any mandatory rights or protections that apply.

For questions about these Terms & Conditions, please use the contact or support options shown on the Lisboa7 Casino website. By continuing to use the service, you acknowledge that you have had an opportunity to read and understand these terms.